Privacy Policy

1. Introduction

This Privacy Policy explains how MCS Network collects, uses, and protects your personal information when you use our website and booking platform. This is placeholder text and should be replaced with legal copy reviewed by MCS Network's solicitor before publication.

2. Information We Collect

When you book a service, we collect information including your name, email address, phone number, service address, and payment details. We also collect information automatically, such as how you use our website.

3. How We Use Your Information

We use your information to process bookings, connect you with an engineer, communicate with you about your booking, process payments, and improve our services.

4. Sharing Your Information

We share the information needed to complete your booking with the assigned engineer. We do not sell your personal information to third parties. Payment details are processed securely by our payment provider.

5. Data Security

We use industry-standard measures to protect your personal information from unauthorised access, loss, or misuse.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

7. Cookies

Our website uses cookies to improve your browsing experience and understand how our site is used. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes are published constitutes acceptance of the updated policy.

9. Contact Us

Questions about this Privacy Policy can be sent to info@mcsnetwork.co.uk or by calling 0333 123 4567.